DATE: March 12, 2014
J.D. Power awards StayBridge Suites of Fargo prestigious award for excellence in customer service
Fargo, March 12, 2014 — Staybridge Suites®, a member of the IHG (InterContinental Hotels Group) extended stay brand and managed by NHS (National Hospitality Services) of Fargo, has been recognized as a J.D. Power 2014 Customer Champion. This recognition is given only to 50 companies nationwide that exceed customer expectations.
Qualifications necessary to receive this honor include providing the highest level of customer service. J.D. Power compares these companies against the Customer Champion analysis including: People, Presentation, Process, Product, and Price to determine the 2014 Customer Champions.
Fargo General Manager, Danielle Hewson stated, “As General Manager of the Staybridge Suites in Fargo, ND, I am honored to be selected by our guests for such a prestigious award. We take pride in creating a home-like environment for our guests and it is our goal that each person feels like a part of our family.” Hewson also commented “We accomplish this by being down to earth, thoughtful, sociable, and reliable. It is evident by receiving this award that our guests know and appreciate the atmosphere that we strive to provide. We are very grateful to have such amazing guests who stay with us.”
According to their website, J.D. Power evaluated more than 600 brands. The 2014 Champions were identified based on customer feedback, opinions, and perceptions gathered primarily from J.D. Power’s research in 2013. The 50 representatives embody traits and qualities of the highest-performing U.S. companies.
NHS is headquartered in Fargo, ND and is a nationally recognized and award winning lodging company that operates hotels throughout the United States including the Staybridge Suites in Fargo. NHS utilizes inventive operating, financial, sales, and marketing strategies increasing the potential of each lodging property. NHS manages extended stay, limited service, full service and conference centers. For more information contact: Brenda Warren at [email protected] or visit www.nationalhospitality.biz